Service TIPS Emails

800-825-8273

Kent Pascoe — Customer Service Representative — Ext. 121
Jon Shrum — Customer Service Representative — Ext. 133
Debbie Connelly — Warranty Claims Specialist  — Ext. 117
Shelby Wade  — Warranty Claims Specialist — Ext. 103

Join our  Email Network

The Service TIPS Email Network is a collection of our loyal customers' email addresses to which we periodically can rush service alerts, bulletins, product updates, parts sales, and other valuable information — just one more way Central States strives to offer the very best customer service in our industry! The Service TIPS Email Network emails have been archived below to make sure you haven't missed out on any of these service or product alerts.

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• Vol. II, Issue 6 — Actia Speedometer Head Hydraulic Brake Alarm Failure
• Vol. II, Issue 5 — Driver's seat height adjustment shock
• Vol. II, Issue 4 — Bluetooth diagnostics
• Vol. II, Issue 3 — Cummins Engines - coolant and maintenance
• Vol. II, Issue 2 — Micro Bird wiring schematics
• Vol. II, Issue 1 — D3 All American - Driver's heater

• Vol. I, Issue 11 — Cold weather service recommendations
• Vol. I, Issue 10 — Service manuals on CD
• Vol. I, Issue 9 — D3 All American - no start or starter stays engaged after engine starts
• Vol. I, Issue 8 — 2010 engine test fleets weigh in
• Vol. I, Issue 7 — Critical maintenance items for Ford 6.0L and 6.4L engines
• Vol. I, Issue 6 — Driver's side windshield wiper on 2008 and newer Blue Bird Visions
• Vol. I, Issue 5 — 2010 SCR Myth-Truth flier
• Vol. I, Issue 4 — 2008 emission CAT engines will not start a regeneration cycle
• Vol. I, Issue 3 — Preventive Maintenance Item: Low coolant probe on 2007-2009 Visions and All Americans with CAT and Cummins engines
• Vol. I, Issue 2 — Air intake tubing problems on 2008 and newer Blue Bird Visions with CAT and Cummins engines
• Vol. I, Issue 1 — Introductory letter and Service Bulletin S08NP