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To All Our Valued Customers

Central States Bus Sales is pleased to introduce our newest initiative – service TIPS email network.

With this new program, Central States Bus Sales will help keep your vehicles on the road and running smoothly by providing:

  • Product Updates
  • Service Bulletins and
  • Technical Information

While we realize you depend on Jon Shrum and Kent Pascoe to diagnose issues that sometimes occur, there are certain times and certain issues when we can use this new email network to proactively give you vehicle and technical information and alert you of potential problems and resolutions beforethey occur. As always, we feel our valued customers deserve prompt service and accurate information to make your lives easier; and this will be accomplished through our service TIPS email network.

To make this effective, we need your help! We are asking for the email addresses of those individuals within your organization who would most likely appreciate receiving information through the service TIPS email network. Anyone who does not wish to receive these emails can simply reply back to us with REMOVE in the subject line to be removed from the distribution list.

To get you started, we have attached our first service Tip which, in this instance, is a service bulletin. We hope you find this information beneficial as we continue to strive for ways to improve our service and dedication to you, our most valued customer.

Thank you,

Bill Schlueter
Director of Service and Warranty


You have received this e-mail from the Technical Support division of Central States Bus Sales, Inc., 2450 Cassens Drive, Fenton MO 63026, because we received a request to add you to our distribution list. If you do not wish to receive future e-mails, please reply to this message with REMOVE in the subject line.

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Service Tips

Answers to our most commonly-asked questions are available on our website. Fill out the Contact Form and submit your own service "tip" to our Tech Support experts so they can share your tips with others


Don't be left out of the loop. If there are safety-related conditions pertaining to your vehicles, you can find the Recalls here.

Service Bulletins

View service bulletins regarding product improvements or upgrades to your vehicles.

Wiring Schematics

Look up wiring schematics for your Blue Bird bus by body number.

Archived Service TIPS Emails
Catch up on previously-issued Service TIPS Emails that have been archived on our website.